FAQ
Does Little Bernie offer special discounts or promotions?
Yes, Little Bernie occasionally runs special offers and promotions.. During checkout, there is an option to enter discount codes. If you have a valid discount code, simply enter it in the designated field during the payment process to apply the discount to your order.
How long does it take to receive my order?
Delivery times vary depending on your location and shipping method selected at checkout. Generally, orders within the same country can take 2-5 business days, while international orders may take 7-14 business days to arrive.
Do you offer international shipping?
Yes, Little Bernie ships internationally to many countries around the world. Shipping rates and delivery times may vary depending on your location and chosen shipping method.
Can I track my order?
Yes, once your order is processed and shipped, you’ll receive a tracking number via email. You can use this tracking number to monitor the status of your delivery through our website or the courier’s tracking portal.
What if I receive a damaged item?
We apologize for any inconvenience. Please contact our customer service team within 7 days of receiving your order, and we’ll be happy to assist you with a replacement or refund.
Can I return an item if it doesn’t meet my expectations?
Yes, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you can return it within 30 days of receipt for a full refund or exchange, provided the item is unused and in its original packaging.
General Product Questions
What makes Little Bernie different from other travel brands?
Little Bernie prides itself on being a premier destination for families seeking exceptional travel experiences. Our brand is dedicated to curating high-quality travel guides, sophisticated clothing, innovative gear, and charming gifts exclusively for children. We believe that every holiday should be an enriching experience for the entire family, and our meticulously designed products reflect that commitment to excellence and adventure.
Does Little Bernie offer travel guides, gifts and souvenirs for specific destinations?
Yes, Little Bernie is excited to introduce its latest addition – a travel guide designed for children and parents visiting Amsterdam, the Netherlands. Additionally, we’re diligently working on producing guides for various destinations, including Florida, other states and cities in the US, and captivating destinations in the Middle East. To stay updated on our latest publications, check our website for announcements and new releases.Top of Form
What age range are Little Bernie travel guides suitable for?
Little Bernie travel guides are designed for children aged 1 to 12 years old, offering engaging content tailored to their interests and comprehension levels.
Are Little Bernie’s travel guides only available in English?
Yes, currently our travel guides are available exclusively in English. However, they are made to be easily understandable for children with moderate knowledge of English. The guides feature a mix of stories specifically tailored for children to read on their own, as well as stories intended for parents to read aloud to their children, fostering a shared experience of exploration and discovery.
Are Little Bernie’s travel guides interactive?
Yes, Little Bernie travel guides incorporate interactive elements such as quizzes, puzzles, and activities to keep children entertained and involved throughout their journey. Through QR links in the books you are always updated on special events, changes in opening hours and special offers.
Why does my Little Bernie travel guide have a different cover than the one shown on the website?
Little Bernie makes customized travel guides tailored to specific hotels, which feature a unique cover design exclusive to that establishment. If you received a travel guide with a different cover than the one displayed on our website, it’s likely because you stayed at a partner hotel.
How durable are the children’s travel clothing sold by Little Bernie?
Our children’s travel clothing is crafted from high-quality materials known for their durability, ensuring they withstand the rigors of travel while providing comfort and style for young explorers.
